There's a queue at the counter. The phone can wait. It doesn't have to.
AE One answers the calls about hours, orders and appointments, so the team can serve the customers who walked in.
What gets in the way.
The counter or the phone
Serving the person in front of you means the caller waits, and some of them hang up.
The same questions all day
Opening hours, where you are and whether you've got something in. Every call takes someone off the floor.
Customers you only see once
Without a record of who bought what, it's hard to bring anyone back.
Set up for the way you work.
The Voice Agent answers. Behind it sits everything else you need, set up for your industry from the first day.
- Voice AgentAnswers day and night from your own FAQ list: hours, location, services and how to order. Anything else becomes a message.
- Online booking and remindersBook fittings, repairs, pick-ups and consultations online, with reminders by text.
- One record for every customerEvery customer's appointments and messages on one record.
- Forms and surveysOrder requests and feedback surveys that land on the customer's record.
- AutomationsA completed appointment can send a thank-you, and a birthday can send an offer.
- StockStock levels in the same place as your customers.
- XeroCustomers and invoices stay in step with your books.
Customers · Appointments
Pick your industry when you sign up and AE One uses your words across the app, with settings and defaults to match.
- Questions about hours, stock and orders answered on the first ring.
- Stock levels and Xero in the same place as your customers.
One account, one monthly bill.
Start on the free plan and add the Voice Agent from A$150 a month. A monthly credit in dollars covers calls, texts and emails. All prices inc. GST.
AE One works the same way for
Stop missing calls today.
Set up your account in minutes. No card, no trial, no time limit on Free.