Your practitioners are with patients. The front desk can't be everywhere.
AE One answers the practice phone, books patients with the right practitioner and sends the reminders, so the front desk handles the people in front of it.
What gets in the way.
A front desk that is also the phone
Checking a patient in while the phone rings means one of them waits, and it's usually the caller.
Rescheduling by phone
Every change to a booking is another call, and many come in before opening or after close.
Gaps from missed appointments
A forgotten appointment is an empty slot nobody had the chance to fill.
Set up for the way you work.
The Voice Agent answers. Behind it sits everything else you need, set up for your industry from the first day.
- Voice AgentAnswers day and night, books with the right practitioner and passes anything clinical to your team as a message. It doesn't give treatment advice.
- Online booking and remindersPatients book and reschedule online, with confirmations and reminders by text and email.
- One record for every customerEvery patient's appointments and messages on one record, with patient and practitioner as the words the whole app uses.
- Forms and surveysIntake forms and questionnaires that patients fill in before they arrive, straight onto their record.
- AutomationsA completed appointment can send a follow-up, and a no-show can get a text to rebook.
- Packs that count themselves downTreatment packs that count down each visit. Services are GST-free by default.
- XeroPatient contacts and invoices stay in step with your books.
Patients · Practitioners
We set your account up with you, so AE One uses your words across the app, with settings and defaults to match.
- Patients book, reschedule and get reminders without calling the front desk.
- Treatment notes locked behind two-step sign-in, packs, and GST-free services by default.
One account, one monthly bill.
Start on the free plan and add the Voice Agent from A$150 a month. A monthly credit in dollars covers calls, texts and emails. All prices inc. GST.
AE One works the same way for
Stop missing calls today.
Book a call and we'll set AE One up for your practice with you.