Service is busy. The phone is ringing. Someone should answer it.
AE One takes reservations by phone and online, counts them in covers and texts the guest a confirmation, so the floor team can stay on the floor.
What gets in the way.
The phone rings mid service
Whoever answers leaves a table to do it, and when no one can, the booking goes to the place down the road.
A booking book that can't count
Tables taken by the hour, not by covers and turn times, is how a quiet Tuesday and a packed Saturday both go wrong.
Questions that need a careful answer
Big groups, functions and allergies are not things to guess at on a rushed call.
Set up for the way you work.
The Voice Agent answers. Behind it sits everything else you need, set up for your industry from the first day.
- Voice AgentTakes reservations day and night, checks the covers you have free and texts the guest. Big groups and functions go to your team as a message.
- Online booking and remindersReservations counted in covers with turn times, from your website, your socials and the phone.
- One record for every customerEvery guest has one record with their reservations and messages, so a regular is treated like one.
- Forms and surveysA function or group enquiry form that lands on the guest's record with the date, numbers and notes.
- AutomationsA new reservation can send the guest a text and add a task for the team. No-shows can get a follow-up.
- Conversations inboxTexts, email and web chat in one inbox, so a change to a booking doesn't sit unread.
- XeroContacts and invoices for functions stay in step with your books.
Guests · Reservations
Pick your industry when you sign up and AE One uses your words across the app, with settings and defaults to match.
- Table bookings counted in covers, with turn times, so the floor never gets overbooked.
- Big groups go to your team as a message, and allergy questions are never answered with a promise.
One account, one monthly bill.
Start on the free plan and add the Voice Agent from A$150 a month. A monthly credit in dollars covers calls, texts and emails. All prices inc. GST.
AE One works the same way for
Stop missing calls today.
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