The phones light up at 8am. Every one of them gets answered.
AE One answers the clinic's calls, books patients with the right doctor and confirms by text, so reception isn't fighting the phone all morning.
What gets in the way.
The morning rush
Everyone calls when the doors open, and patients who get the engaged tone either keep trying or give up.
Reception doing two jobs
The team checking patients in is the same team answering the phone.
Messages that need care
Calls about results or symptoms need to reach the right person, not be answered by whoever is free.
Set up for the way you work.
The Voice Agent answers. Behind it sits everything else you need, set up for your industry from the first day.
- Voice AgentAnswers every call, books with the right doctor and passes anything clinical to your team as a message. It doesn't give medical advice.
- Online booking and remindersOnline booking with confirmations and reminders by text, so fewer appointments are missed.
- One record for every customerEvery patient's appointments and messages on one record, with clinical notes protected by two-step sign-in.
- Forms and surveysNew patient and pre-appointment forms that land on the patient's record before they arrive.
- AutomationsA booking sends the confirmation, and a missed appointment can send a text to rebook.
- XeroPatient contacts and invoices stay in step with your books. Services are GST-free by default.
Patients · Doctors
We set your account up with you, so AE One uses your words across the app, with settings and defaults to match.
- Every call answered and every booking confirmed by text, even in the morning rush.
- Clinical notes protected by two-step sign-in, with GST-free services by default.
One account, one monthly bill.
Start on the free plan and add the Voice Agent from A$150 a month. A monthly credit in dollars covers calls, texts and emails. All prices inc. GST.
AE One works the same way for
Stop missing calls today.
Book a call and we'll set AE One up for your practice with you.